Refund Policy
Last Updated: October 10, 2025
At Prrofound8B, we are committed to providing high-quality astrology services and ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds may be requested and processed.
Please read this policy carefully before purchasing our services. By making a purchase, you acknowledge that you have read and understood this Refund Policy.
General Refund Policy
Due to the personalized and digital nature of our astrology services, we maintain a strict refund policy. All sales are generally considered final once the service has been delivered or the consultation has been conducted.
However, we understand that exceptional circumstances may arise, and we are committed to addressing legitimate concerns fairly and promptly.
Situations Eligible for Refund
You may be eligible for a full or partial refund in the following circumstances:
- Service Not Delivered: If you have paid for a service that was not delivered within the promised timeframe
- Technical Issues: If technical problems prevented you from accessing your purchased service
- Duplicate Payment: If you were charged multiple times for the same service
- Cancelled Consultation: If your scheduled consultation is cancelled by us
- Quality Issues: If the delivered service significantly deviates from what was promised
Refund Processing Timeline
Review Period
We will review your refund request within 3-5 business days and notify you of our decision via email.
Refund Processing
If your refund is approved:
- The refund will be processed to your original payment method within 7-10 business days
- You will receive an email confirmation once the refund has been initiated
- It may take an additional 3-5 business days for the funds to appear in your account
Contact Us
For refund requests or questions about this policy, please contact us:
